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CliniCallRN is the only nurse-staffed global call center dedicated to clinical trial patient recruitment and retention.

Below are some of CliniCallRN's recruitment and retention services:

Patient Recruitment

  • Inbound and outbound call execution
  • Call script development and translation
  • Professional screening of potential trial patients
  • Pre-qualified referrals forwarded to sites
  • Appointment scheduling
  • Detailed patient tracking from inquiry to enrollment
  • CCRN patient tracking portal or integration with client portal
  • 24/7 service hours customized for all time zones
  • Toll free numbers and vanity toll free numbers
  • Interactive Voice Response (IVR)
  • Advertising ROI metrics

Patient Retention

  • Site support
  • Detailed site performance tracking
  • Appointment, dosing and daily reminders
  • Nurse calls to “check-in” on enrolled patients
  • Patient tracking (lost-to-follow-up or hard to contact patients)
  • Patient mailers and newsletters
  • Patient Compensation programs

Related Services

  • Site selection surveys
  • Physician outreach for referrals
  • Site kit design and production
  • Site materials
  • Adverse event hotline

  • Patient Recruitment
  • Patient Retention
  • Physician Outreach
  • Nurse-Staffed
  • Global Footprint
  • Multi-Lingual Portal
  • Text Messaging
  • Customized Solutions
  • Site Support
  • Site Materials